Key Accomplishments
• Selection and implementation of fundraising systems and an integrated Constituent Relations Management system for email marketing, online activism and donations using Salesforce, ExactTarget and Drupal. Developed synchronization between systems which allowed for complete information about donor online and offline activities.
• Created and oversaw a professional IT department consisting of a helpdesk, local and wide area network operations and IP telephony for 300+ users, web and database technology groups receiving high user satisfaction ratings.
• Developed and implemented a technology use and privacy compliance program including user documentation and training and instituted credit card security compliance (PCI).
• Lead the introduction of several enterprise level information management systems including iManage document management system for legal program and Sharepoint Intranet for
nationwide communications with affiliates and board members (1000 users).
• Developed security standards for 50 affiliates with independent IT infrastructure.
• Created and oversaw a professional IT department consisting of a helpdesk, local and wide area network operations and IP telephony for 300+ users, web and database technology groups receiving high user satisfaction ratings.
• Developed and implemented a technology use and privacy compliance program including user documentation and training and instituted credit card security compliance (PCI).
• Lead the introduction of several enterprise level information management systems including iManage document management system for legal program and Sharepoint Intranet for
nationwide communications with affiliates and board members (1000 users).
• Developed security standards for 50 affiliates with independent IT infrastructure.